August 30, 2007
This article about Paul Allen's stupid investments gives me joy, because it proves that Allen lost $6 billion (out of $8 billion invested) in the most craptacular company in existence, Charter Communications. If you were wondering why a company with the worst customer service in the world is still in existence, it's because sucking that badly requires a very large investment such as Allen's to continue sucking that badly for years to come.
Posted by megabeth at August 30, 2007 04:27 PM
Charter's continuing existance with their abysmal customer service is largely due to the fact that they can operate as a monopoly. If consumers had a reasonable choice (other than Direct TV) they'd leave them in an instant.
The notion of Charter trying to get into telephone service is laughable to anyone who has to deal with them already.
Posted by: southtrek at August 30, 2007 09:50 PM
I don't know what could be wrong with your phone service not working, then not being fixed for two weeks, yet you get billed anyway. sounds like a winning strategy to me!
Posted by: megabeth at August 31, 2007 08:33 AM
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